News - Enhancing our services and making it easier for you to travel worldwide

byBritish Airways

Enjoy better and easier connections worldwide
Switching terminals at London Heathrow

From October 27, British Airways flights from Luxembourg (LUX) to London Heathrow (LHR), previously landing at Terminal 3, are now landing at London Heathrow Terminal 5. The switch of the terminals brings smoother and quicker connecting experience and better access to connecting flights within our global network.

  Terminal T5, home of British Airways, has been named ‘World’s Best Airport Terminal’ at Skytrax World Airport Award 2019 for the sixth time in its 11-year history. With its spectacular setting and impressive choice of facilities, T5 ensures a more pleasurable and seamless travel experience. Enjoy designer shopping, mouth-watering dining options and a relaxing massage or manicure before your flight. If you are transferring, you’ll find Flight Connections offer a convenient route that ensures your connection is both more efficient and enjoyable.

  Stay connected while you wait for your flight with free Wi-Fi on your personal devices, pay-as-you-go computer desks with internet access and free mobile and laptop charging stations. If you want to escape the crowds and find a quiet space to work or relax, book into one of our airport lounges and you can enjoy complimentary drinks, snacks, newspapers and magazines before your next flight.

Increasing daily frequencies to London Heathrow

In addition to the terminal switch, British Airways is equally increasing frequencies to London Heathrow. The carrier is launching a night-stop rotation, meaning they are increasing frequencies from 14 to 20 flights per week, with a “catchy” morning departure at 07.00 and a London Heathrow late inbound at 20.00.

Enjoy award-winning service and great benefits when you fly with British Airways. You can choose a departure date that suits you and you will enjoy a safe and comfortable journey. British Airways’ cabin crew will be happy to help you with anything you need, so you can simply relax. When you choose to fly with British Airways, you opt for a high-quality service. Once on board, you will be warmly welcomed by "the best staff in Europe” as per travellers’ votes at the Skytrax 2019 World Airline Award.

Ready for more comfort? Try out the new amazing business seat “CLUB SUITE”

Are you travelling to long-haul destinations? Book a Club World seat with British Airways and you will transform your journey into an extraordinary experience you will never forget. Imagine your favourite armchair, your bed, your dining table, and your office; all in one. British Airways’ Club World seats are designed for relaxing, sleeping or getting work done. And that is not all…

British Airways has now completely reimagined its Club World cabins and introduced the new business cabin “Club Suite”. Club Suite is the final step in company’s Club World investment, following on from the introduction of luxurious bedding by The White Company, a new personalised service, and a restaurant style dining experience.


The new cabin offers direct aisle access from every seat, and a door for enhanced privacy giving you even more room to relax, with a larger 79” fully flat bed and lots of extra storage space. Club Suite uses technology to make your experience even more comfortable; with digital seat functions, high speed Wi-Fi, personal charging points, and as a minimum, 17” high resolution screens with the latest films and music.

  The new seat combines premium levels of comfort and service with the freedom and flexibility to make every journey unique and unforgettable. Whether you're travelling for business or pleasure, there's a Club Suite seat with your name on it.

  The new Club Suite is now available on selected Dubai and Toronto services on board of the brand new A350 aircraft. Also, selected Tel Aviv services are now available to book from 1 December and selected Bangalore services from January 2020.

Enjoy the new level of travelling!